Scheduling

* Please give as much notice as possible when canceling appointments. I understand life isn't predictable but I do require some notice so I can open up the slot for someone else and get you rescheduled. If you no call / no show then you will be billed 50% of the cost of your scheduled appointment.

* If I need to reschedule your appointment due to being sick or for some unforeseen event then you will receive 20% off your rescheduled appointment.

* If you are more then 15 minutes late to your appointment you may have to be rescheduled to a later day or have your service shortened. This ensures that everyone else that is booked gets their serices in full and on time.**

* If I am running behind you will receive a call letting you know. If you need to reschedule then you will receive 20% off your next appointment.

* If you request a special time that is before or after hours please note that there is a convenience fee of $40.

* If you are a client who reschedules often then it is recommended that you schedule the day of instead of pre-booking. Too many cancellations within a 6 month period will forfeit your right to book ahead of time. You still may book the day of.



Returns

If you are unhappy with any skincare product, you must return it one week from the purchase date. All returns will be for credit only. Credit can be used for services or products. The product returned must be mostly unused.*



Male Services

Almery is a women based business that caters to women's facial and sugaring needs. Almery & Company does not offer male facial and sugaring services at this time.



Complaints or Concerns

It is very important to Almery and Company to handle any concerns or negative experiences in a timely and personal manner. Please contact kelly@almeryandcompany.com with any questions or suggestions you might have.



Private Parties & Events

We are able to host private events and parties. Please contact us if you would like further information about buy out costs or if you would like to pitch an idea for an event.



Classes

Please join our mailing list for all updates and info regarding special events and classes held at Almery & Company. If you are interested in hosting a beauty workshop please contact kelly@almeryandcompany.com